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For parents

Frequently asked questions

Answers to the questions parents ask us most about our classes, programmes, fees and privacy. If your question is not here, send it to us and we will reply within one working day.

16 questions

General

What is The Learning ARC?

The Learning ARC is an online learning environment for students of Classes 3 to 12, homeschooling students and neurodivergent learners. We run classes in school subjects for Classes 3 to 12 and skill courses. Every student starts with a free aptitude test and a counselling session, and we recommend the class format that suits your child.

Which classes and subjects do you teach?

Classes 3 to 12, for CBSE, ICSE and state boards. Classes 3 to 5: Maths, English and EVS. Classes 6 to 8: Maths, English, Science and Social Science. Classes 9 and 10: Maths, Science, English, Social Science and Computer Applications. Classes 11 and 12: English and the subjects of your child's stream. We also run courses in AI and Machine Learning, Arts, English Speaking, Phonics and Abacus. We do not teach students below Class 3.

Which boards do you teach?

CBSE, ICSE and state boards. The teacher follows your child's own school textbook. For a homeschooling student, tell us which curriculum you follow. We do not teach IB.

What is the aptitude test?

A short test your child completes before the counselling session or in its first 20 minutes. It shows the counsellor what your child can do now, so the recommendation is based on your child and not only on the class they are in. It is free, and it is not a pass or fail test.

Is the counselling session free?

Yes. The aptitude test, the 45 minute counselling session and the 30 minute demo class are all free. You pay only when you enrol, for the first month's classes.

Do you teach homeschooling students?

Yes. A homeschooling student takes the same aptitude test and counselling session, and we recommend a format and a plan. Tell us which curriculum you follow and the teacher plans the classes around it. We can teach one subject or several, and classes can be in the day.

Can you teach a neurodivergent child?

Yes. In the counselling session you tell us how your child learns and what helps. We then adapt the class format, the pace and the material, usually one to one. This is the special attention format, and the counsellor recommends it where it suits your child. We do not diagnose or treat anything, and we work with what you and your child's school or specialist tell us.

Is my child too far behind for this?

No. If the basics are weak, the counsellor recommends foundation support: the teacher starts from an earlier class where the basics were missed, then covers the current chapters. After the counselling session, the counsellor tells you what your child needs.

How are your classes different from other tuition?

Most tuition has one kind of class for every child. We first understand your child through an aptitude test and a counselling session, then recommend a class format: one to one, a small group of up to 4, special attention or foundation support. You get a written update every weekend.

Do you teach in Hindi or any other language?

Classes are taught in English. If your child finds reading English difficult, see Phonics for Classes 3 to 5, or tell the counsellor and the teacher starts with reading.

Are the classes online only?

Yes. All classes are live and online. There is no centre to travel to.

What is in the free aptitude test?

It has four parts. The first asks what your child is interested in. The second asks questions on numbers, words, reasoning and shapes. The third asks how your child studies at home. The last part checks the subjects your child studies this year. The test is free and there is nothing to pay at any point.

How long does the aptitude test take?

About 20 to 25 minutes. Your child answers on your phone and nothing on the screen is timed. You can stop in the middle and continue later from where your child left off.

Who answers the questions in the test?

Your child does. You make the account, add your child and start the test, then hand the phone over. For Classes 3 to 5 there are eight questions about study habits at the start that you answer yourself, and the screen tells you when to pass the phone to your child.

Is the test a diagnosis?

No. It is not a medical test, a psychological assessment or an IQ test, and it does not label your child. It shows what your child is interested in, what they find easy, and which topics need work, so the counselling session starts from something real.

Can my child take the test again?

Yes, after 90 days. We keep that gap so the second report means something. If you need it sooner, message us and a counsellor can allow it from our side.

12 questions

Programmes

Which class should we choose?

The class your child is in at school. If the aptitude test shows that the basics need an earlier class, the counsellor adjusts the plan.

Which programme should we choose?

You do not have to choose on your own. After the aptitude test and the counselling session, the counsellor recommends one: Academic Classes for school subjects, Foundation Support for weak basics, or Special Attention for a child who needs more than a regular class gives. For an entrance examination or a skill course, tell us which one in the enquiry form.

What are the class plans?

8, 12 or 20 classes a month, each of 45 minutes, one to one or in a group of up to 4 students. The counsellor suggests a plan after the counselling session. You can change the plan at the start of any month.

Is there a free demo class?

Yes. After the counselling session, your child attends a free 30 minute demo class with the teacher before you enrol. For a skill course, the demo class is the first step.

What if my child does not improve?

The weekly progress report tells you plainly what has improved and what has not. If nothing changes in two months, we change the teacher, the format or the plan, or tell you to stop. We do not promise results.

How long will it take?

It depends on how much your child has missed and on the plan. Foundation work usually takes a few months. We tell you every weekend how your child is doing, and we do not promise results.

Can we change or stop a programme?

Yes. You can change the programme, the format or the plan, or stop, at the start of any month. Tell us before the month begins. There is no lock in and no notice period.

Can we change or stop the classes?

Yes. You can change the format or the plan, or stop, at the start of any month. Tell us before the month begins. There is no lock in and no notice period.

Do you teach children below Class 3 or above Class 12?

No. We teach Classes 3 to 12 only. We do not teach college students or IB.

Do you help with school homework?

Yes. The teacher checks homework in class and clears doubts from it. We do not do the homework for your child. Please send it as your child did it, without correcting it.

What are the skill courses?

AI and Machine Learning for Classes 6 to 12, Arts, English Speaking, Phonics for Classes 3 to 5, and Abacus. Each starts with a 30 minute demo class, then you choose a plan of 8, 12 or 20 classes a month.

What is the AI and Machine Learning course?

A course for Classes 6 to 12 on what AI and machine learning are, how to use AI tools properly, and how to check what they say. It is not a coding course and it is not used for homework. 8, 12 or 20 classes a month, one to one or in a group of up to 4 students.

10 questions

Classes and teaching

Should my child be one to one or in a group?

The counsellor recommends one after the counselling session. A group of up to 4 students gives your child company, and the teacher still checks every student's work. One to one suits a child who needs the teacher's full attention or a slower pace.

What is in the weekly update?

Every weekend you get five things: the attendance sheet, the classwork covered, the homework to complete, the learning material used in class, and a progress report on how your child is doing.

Who is the teacher?

A qualified, experienced teacher who has taught students of this age. We tell you who is teaching your child when your child joins. If it is not working, tell us and we will change the teacher.

What if we miss a class?

Group classes are not repeated. Your child gets the recording and the homework for that class. One to one students get one make up class a month.

What are the class timings?

Timings are fixed with you after the counselling session. Tell us your preferred time on the contact page. Classes are outside school hours, and a homeschooling student can have classes in the day.

How are students grouped?

By what the aptitude test shows they can do, not only by the class they are in at school. A Class 6 student and a Class 7 student at the same level can be in the same group.

Are the classes planned for my child?

Yes. The aptitude test and the counselling session decide where your child starts and which format suits them. The teacher adjusts the plan as classes go on. If your child moves faster or slower than the group, we move them to a group that fits, or to one to one.

What does my child need at home?

A laptop or tablet with a working camera, microphone and internet connection. A notebook, a pencil, an eraser and a ruler, and the school textbook for the subject. Each class page and skill course page lists anything more.

Are classes recorded?

Yes. If your child misses a class, you get the recording and the homework. Recordings are shared only with the families of students in that group and are not published anywhere.

Can I sit with my child during the class?

Yes, in the first class, if it helps your child settle. For a child who needs special attention, you and the teacher agree what works. After that we ask you to let your child attend alone. You get a written update every weekend.

7 questions

Fees and payment

What are the fees?

Fees are per class and depend on the class your child is in. Classes 3 to 5: ₹250 per class. Classes 6 to 9: ₹300 per class. Class 10: ₹500 per class. Classes 11 and 12: ₹650 per class. The monthly fee is the fee per class multiplied by the number of classes in your plan: 8, 12 or 20 a month.

How do we pay the fees?

You pay for the month's classes in advance, by a payment link we send on WhatsApp after the demo class. Nothing is paid on this website, and nothing is charged automatically.

Is there a registration fee or any other charge?

No. The fee per class is the only charge. There is no registration fee, no material fee, no exam fee and no annual charge. The aptitude test, the counselling session and the demo class are free.

How much does a class cost?

Fees are per class and depend on your child's class: ₹250 a class for Classes 3 to 5, ₹300 for Classes 6 to 9, ₹500 for Class 10, and ₹650 for Classes 11 and 12. AI and Machine Learning is ₹650 a class for Classes 6 to 12. The fee is shown on every class page.

Do you give a refund?

Yes. Classes not yet taught are refunded. Classes already taught are not. If we cancel a class, we reschedule it. The full rules are on the refund and fees page.

Is there a discount for paying three months together?

Yes. If you pay for three months of classes together, you get 5 percent off. There is no yearly plan.

Will the fee go up after three months?

No. The fee is per class and depends on the class your child is in. It changes only when your child moves to a higher class band.

7 questions

Safety and privacy

What happens to my details?

Your details are stored on our own server and seen only by the people who arrange and teach your child's classes. We do not sell them or share them with anyone. To have them deleted, email hello@learningarc.in.

Why do you ask for my child's name?

We ask for your child's first name when you sign up for the aptitude test, so that the report and the counsellor can speak about your child by name. We never ask for your child's school, photograph or date of birth, and the name is deleted with your account.

Why do you not ask for my child's name on the website?

The form does not need it. We ask for your name, your contact details, your child's class and board, and where your child needs help. We never ask for your child's school, photograph or date of birth. The counsellor takes the name in the session.

Do you track visitors on this website?

No. There is no analytics, no advertising pixel and no third party script on this site. There is no cookie banner because there are no tracking cookies.

Is the class private and safe for my child?

Yes. A class has one teacher and at most 4 students, all from enrolled families. The class link is sent to you. Students are called by first name only, and no teacher contacts a student directly.

How do I get my details deleted?

Email hello@learningarc.in from the address you gave us. We delete your details within seven days and confirm when it is done. You do not have to give a reason.

What happens to the answers my child gives in the test?

They are stored on our own server and read by the counsellor who talks to you. They are kept with your child's first name and nothing else that identifies your child. We do not sell them and we do not share them with anyone. You can delete your account and everything in it from your account settings.

Still have a question

If your question is not here

If your question is about your own child, the best way to get an answer is the counselling session. It is free, takes 45 minutes, and the counsellor tells you what your child needs and which class format would suit them.

For any other question, use the contact form or email hello@learningarc.in. We reply within one working day.